Frequently Asked Questions

How often should I have my chimney swept?

It's recommended your fireplace be swept once a year.  Even if you have not used your fireplace during a burn season, you should still have it inspected before building the new season's first fire.

Do I need a chimney cap?

Yes.  

A chimney cap not only keeps rain out, it also keeps animals out!  

Rain can cause premature deterioration within your fireplace and chimney system.  

Squirrels and birds love to nest in chimneys.  That can mean trouble when you try to light a fire but your flue is blocked by a nest!

I'm buying a house. Should I have the chimney inspected?

Absolutely!

Fireplaces are great to have.  Nothing beats sitting in a room on a cold night next to a fire.  But sadly, fireplaces are one of the least maintained areas in a home.  Lots of homeowners either forget or ignore the fact the fireplace needs attention too.  If you don't take care of your fireplace, it can lead to costly repairs.  Make sure before you buy that house with a fireplace that you can actually safely use it.  Don't risk it, get that fireplace inspected by a certified professional chimney sweep!

There is a strong "smoke" smell coming from my fireplace. What's wrong?

This is definitely a sign that you need to call a certified chimney sweep.  Usually a strong odor means creosote, and lots of it.  There are other reasons for strong odors from your fireplace as well.  However, we need to visit your house to assess your particular reason. Schedule an appointment with us today!

My chimney does not draw. What's the problem?

There are many things that can cause fireplace performance problems.  This is not an issue that can be solved over the phone or through emails.  Schedule an appointment for us to come out and we'll be happy to get your fireplace working properly.

How often does my dryer vent need serviced?

Once a year.

Clogged dryer vents can cause big problems.  Poor dryer performance and even house fires are both results from an clogged dryer vent.

What is a chimney reline?

A chimney reline is the removal of your existing damaged masonry flue tiles and the installation of a UL listed chimney liner system and components.  This is necessary if your flue system contains cracked flue tiles or deteriorated mortar joints between the flue tiles.  A damaged flue system is a fire hazard and should be repaired before using your fireplace for any heat producing solid or gas fuel burning.

Damage was found within the flue during my last inspection. Can I just install vent free gas logs?

Sorry, but no.

You must install all fireplace appliances according to the manufacturer's installation instructions and specifications.  Those instructions will state the following:

"WARNING: This appliance is for installation only in a: 

Solid fuel burning masonry 

or  UL-127 listed factory-built fireplace, 

or Listed ventless firebox enclosure."

If it's not safe for wood burning,

it's not safe for gas logs.

I found a wood stove that I like. How much will it cost to install?

To answer these types of questions, we will have to visit your home.

Each installation is different and, therefore, have different costs.

Don't worry, we give free estimates!

Location exclusions apply.

Please call for details.

I have multiple fireplaces in my house. Does it cost the same to sweep and inspect each one?

No.

We have a set charge for the first fireplace we service, but we offer respectable discounts for each additional fireplace serviced in the same house.

Please call for pricing.

What's a "camera inspection"?

A camera inspection (Level 2 Inspection) is where your certified chimney sweep will run a special camera up and down your chimney system.  This allows us to closely inspect every aspect of the flue system and inspect areas that are not able to be seen without the camera.  These types of inspections are especially recommended if you are having a chimney inspection during the buying or selling of a home.

I've already had a home inspection done. Do I still need to have a chimney inspection?

Yes.

A home inspector may only briefly look at the fireplace and chimney.  No matter what the inspection report states, you should always have a certified chimney professional do an inspection.  Most home inspectors recommend a chimney professional inspect the fireplace in their report.